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Top 3 reasons to use an appointment scheduler app

1. Ease of UseThe biggest benefit of an appointment scheduler is that the ‘traditional’ way of making appointments is excruciatingly slow. Normally, a customer or client has to call your business and discuss a slot for an appointment. This often means that companies have to hire extra staff, which increases costs.

Source: PicrylMaking appointments in the ‘old’ way also increases the opportunity for miscommunications and errors to enter into the process. Taking down phone numbers and email addresses by hand is cumbersome, and if you make a mistake, your client will be unreachable if you need to change or discuss the appointment.

2. “Always On” ServiceMoving your appointment scheduler online also means that you are more available for your clients. In today’s connected and busy world, clients often don’t have time to make appointments during office hours: research shows that 35% of clients prefer scheduling appointments during non-business hours, and 40% of online bookings actually happen after hours. These are significant numbers.An appointment scheduler can give your clients 24/7 access to your appointments system at a much lower cost than hiring a few extra staff to reply to queries outside of office hours.

Source: Scott Air Force Base

3. Increased AttendanceClients missing appointments is certainly annoying, but the consequences go far beyond this. Even if 5% of your clients don’t make their appointments, you are losing out on 5% of your revenue. Potentially more than 5%, in fact, because high-value clients are generally the busiest, and therefore the most likely to forget an appointment with your team.An appointment scheduler can dramatically reduce no-shows by automatically sending out appointment reminders, and by integrating with your clients’ online calendars. This is something that healthcare companies realized many years ago, and have had huge success with: In a study on the effectiveness of SMS appointment reminders, the American Congress of Rehabilitation Medicine found that no-shows decreased by a huge 39% when facilities sent out text reminders.

I’m not really sure how old I was when I got the gift for Christmas, but I remember thinking it was a pretty impressive piece of electronic hardware. It was really cool looking